Terms and Conditions

These terms and conditions apply to all purchases made through the website of Harwood London, located at 104, 5690 AC, Son en Breugel, and reachable via info@harwoodlondon.com.

1. Applicability
By placing an order, you agree to these terms and conditions.

2. Product Information
We make every effort to describe our products accurately and to provide up-to-date information. However, typographical errors or inaccuracies may occur.

3. Orders and Payment
Orders are processed once full payment has been received. The available payment methods may vary by country. Customers are responsible for checking which payment options are available in their region.

4. Processing and Delivery

  • Processing time: 1–3 working days

  • Shipping time: 3–7 working days (depending on location)

  • Orders are shipped directly from our supplier in China.

5. Returns and Cancellations
Please refer to our separate Return Policy for all applicable terms and conditions.

6. Liability
We are not responsible for loss or damage during shipping if the tracking information indicates that the parcel has been delivered. Always check your provided address carefully.

7. Intellectual Property
All content on the website (including text, photos, and logos) is the property of Harwood London and may not be used without prior permission.

8. Complaints Procedure
Complaints can be submitted in writing via info@harwoodlondon.com. We aim to respond within 5 working days.

9. Applicable Law
These terms and conditions are governed by Dutch law.

Free premium shipping

Always free shipping with Track & Trace with Royal Mail

Customer service

Always available within 24 hours response

100% Return Guarantee

Easy returns within 30 days

Secure payment

Pay Securely And Quickly With Your Credit Card, Google pay, Apple pay and Shop pay.