Shipping and Delivery

We strive to deliver your order as quickly and accurately as possible. This document provides all the information about our shipping and delivery policy.

Processing Time
Orders are processed within 1 to 3 working days. Once your order has been dispatched, you will receive an email with the tracking details.

Delivery Time
The average delivery time is 3 to 7 working days, depending on your location. Please note that delivery times may be delayed during busy periods or due to customs procedures.

Shipping Method and Origin
All orders are shipped directly from our supplier in China. As a result, customs fees may apply depending on the country of delivery.

Shipping Costs
Shipping costs are displayed at checkout. These depend on the weight, destination, and chosen shipping method.

Responsibility During Shipping

If the tracking information indicates that the parcel has been delivered, responsibility lies with the customer.
Please check your address carefully; any errors must be reported within 24 hours of placing the order.

For any questions regarding shipping, please contact us at info@harwoodlondon.com